Terms of Use

Last updated: 13 July 2026

Skip/Listen is operated by WispMade LLC, an Illinois limited liability company ("WispMade", "Skip/Listen", "we", "us", "our"). These Terms of Use are a binding agreement between you and WispMade LLC. You accept them when you create an account or otherwise use Skip/Listen.

Section 12 contains a binding arbitration agreement and a class-action waiver. They affect how disputes between us are resolved. Please read them. You may opt out of arbitration within 30 days.

1. Who may use Skip/Listen

You must be at least 18 years old and able to form a binding contract. If you use Skip/Listen on behalf of an organisation, you confirm you are authorised to accept these terms for it.

2. Your account

3. Acceptable use

4. What Skip/Listen is, and what it is not

Skip/Listen listens to a podcast episode and publishes our own take on it: whether the episode is a must-listen, a skim, or a skip for a particular kind of listener, a written and narrated brief, timestamped key moments, and, if your plan includes it, a live voice conversation about the episode.

Our take is an opinion, not a fact. It is a recommendation about how a particular audience might spend their time, and nothing more. The same episode can be a must-listen for one field and a skip for another. Saying an episode is a skip for you says nothing about its quality, and nothing at all about the character, competence, or honesty of the people in it. It is not a statement of fact about the episode, its hosts, its guests, or anyone mentioned in it. Reasonable people will disagree with us, and that's fine. The whole product is an opinion you are free to reject.

The output is generated by AI and can be wrong. Our take, the briefs, the key moments, and the voice answers are produced with automated speech recognition and language models. They can misattribute a statement, miss context, garble a number, or state something the episode does not support. They are a guide to whether to spend an hour listening, not a reliable record of what was said.

Do not rely on Skip/Listen for any professional, financial, investment, medical, legal, or safety decision. Verify anything that matters against the source episode.

If a brief, a recommendation, or a voice answer misstates something you said or something about you, tell us at hello@skiplisten.com and we will review it promptly and correct or remove it if we agree it's wrong. We would rather be told than be wrong.

5. Podcasts, copyright, and rights-holders

We do not own the podcasts we cover, and we don't claim to. Every episode remains the property of its creators and rights-holders.

Here is exactly what we do. We obtain episode audio from publicly available feeds, and we make internal copies of that audio and of a machine transcript of it so that our systems can analyse the episode. Those internal copies are working material: they are not published, not sold, not made available for download, and not served to our users. Once a brief is finished we delete our copy of the episode audio entirely. We don't keep it, so we couldn't serve it to anyone even if we wanted to. What we publish is our own commentary about the episode: our take, the brief, the key moments, and the voice answers. All of it is original expression created by us, and all of it is intended to help a listener decide whether to spend their time on the episode rather than to substitute for listening to it. We link to the source so you can go and listen.

If you are a rights-holder and you have a concern, we will act on it. Email legal@wispmade.com with: the podcast and episode concerned, a link to the Skip/Listen page you're writing about, your name and contact details, your relationship to the work (rights-holder or authorised agent), and what you would like us to do. We will acknowledge within 5 business days and aim to resolve within 10.

Whatever the merits, you can always ask us to take a brief down or to remove your podcast from the catalogue entirely, and we will do it, without argument and without requiring you to prove anything. We would rather cover shows whose creators are happy to be covered.

We also remove content that infringes copyright when we're notified of it, we act on repeat infringement by removing the material and, where appropriate, the source from our catalogue, and we will consider in good faith any counter-notice from someone whose material we've removed.

6. Our content and your licence to use it

The Skip/Listen name, logo, design, software, catalogue, briefs, recommendations, key moments, and audio narration are owned by WispMade LLC and protected by intellectual-property law. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use them for your own, non-commercial purposes while your account is in good standing. You may quote or share a brief with attribution and a link. You may not copy, adapt, resell, redistribute, or republish our content at scale, and you may not use it to train a model, without our prior written consent. All rights we don't expressly grant, we keep.

7. Payments and refunds

Paid plans are not live yet. When they are: prices will be shown before you buy; payments will be handled by a third-party payment processor; subscriptions renew automatically until you cancel; you can cancel at any time from Settings, which stops future billing and leaves you with access until the end of the period you've already paid for; and our refund and cancellation policy is the one published at wispmade.com/refunds, which is incorporated into these terms and applies to Skip/Listen purchases. We'll give you notice before any price change takes effect, and you can cancel rather than accept it. Any statutory right of withdrawal you have under your local consumer law applies in addition to that policy.

8. Availability and changes to the service

Skip/Listen is under active development. We may add, change, suspend, or withdraw features, episodes, or the whole service at any time. If we discontinue the service or a paid plan you're on, we'll give you reasonable notice and refund any period you've paid for but won't receive.

9. Disclaimers

The service is provided "as is" and "as available," without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all implied warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.

We do not warrant that any brief, recommendation, key moment, or voice answer is accurate, complete, current, or free of error, or that the service will be uninterrupted, secure, or error-free.

Some jurisdictions do not allow the exclusion of implied warranties, so some or all of the above may not apply to you, and nothing in these terms limits any warranty or right you have under consumer law that cannot be waived.

10. Limitation of liability

To the fullest extent permitted by law, WispMade LLC will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of the service, even if we have been advised that such damages are possible.

To the fullest extent permitted by law, our total liability for all claims relating to the service is limited to the greater of the amount you paid us for the service in the 6 months before the claim arose, or one hundred US dollars (US$100).

These limits do not apply to liability that cannot be excluded or limited by law, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any right you have under consumer law that cannot be waived. Some jurisdictions do not allow certain limitations of liability, so some or all of the above may not apply to you. These limits reflect a reasonable allocation of risk and are a basis of the bargain between us.

11. Indemnification

You agree to indemnify and hold harmless WispMade LLC and its members, officers, employees, and agents from any claim, demand, loss, liability, damage, or expense (including reasonable legal fees) arising from your breach of these terms, your misuse of the service, or your violation of the law or of anyone else's rights. This does not apply to the extent the claim arises from our own wrongdoing. We may take over the defence of any such claim at our own expense, and you agree to cooperate with it.

12. Dispute resolution and arbitration

Read this section carefully. It requires most disputes to be resolved by binding individual arbitration rather than in court, and it waives your right to a jury trial and to participate in a class action. You may opt out within 30 days and nothing else changes.

Talk to us first. Most problems are resolved with an email. Before starting arbitration, you agree to send a written description of the dispute and what you want to legal@wispmade.com (and we'll send ours to the email on your account), and to give us 60 days to try to resolve it in good faith. This step is a precondition to arbitration for both of us, and any limitation period is paused while it runs.

Arbitration. If we can't resolve it, any dispute arising out of or relating to these terms or the service will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, before a single arbitrator. The arbitration will be held in the county where you live, or remotely by video or on the documents, at your choice. You never have to travel to us. The AAA's rules govern how fees are allocated, and where those rules make us responsible for the filing and arbitrator's fees, we will pay them. The arbitrator can award the same individual remedies a court could, must apply these terms, and must issue a reasoned written decision. Judgment on the award may be entered by any court with jurisdiction. The Federal Arbitration Act governs this section.

Class-action and jury waiver. Arbitration will be conducted on an individual basis only. Neither of us may bring a claim as a plaintiff or class member in any class, collective, consolidated, or representative proceeding, and the arbitrator may not consolidate claims or preside over any form of representative proceeding. Both of us waive the right to a jury trial.

What is not covered. Either of us may bring an individual claim in small-claims court instead, if it qualifies. Either of us may also ask a court for an injunction or other equitable relief to stop the infringement or misuse of intellectual property. Nothing here prevents you from reporting a concern to a government agency, and nothing here waives any right you have that cannot be waived under the law of your home jurisdiction.

Coordinated filings. If 25 or more similar claims are brought against us by or with the help of the same lawyers or coordinated counsel, they will be arbitrated in batches of no more than 50, with a single arbitrator per batch and fees allocated across the batch, and the remaining claims held (with limitation periods paused) until the earlier batches conclude.

How to opt out. You may reject this arbitration agreement by emailing legal@wispmade.com within 30 days of first accepting these terms, with your name, the email on your account, and a clear statement that you are opting out of arbitration. Opting out costs you nothing, changes nothing else in these terms, and will not affect your account in any way.

If part of this fails. If the class-action waiver is held unenforceable as to a particular claim or remedy, that claim or remedy will be severed and heard in court, and the rest will still be arbitrated. If the arbitration agreement as a whole is held unenforceable, disputes will be resolved in the courts identified in section 13.

13. Governing law and venue

These terms are governed by the laws of the State of Illinois, USA, without regard to its conflict-of-law rules, except that the Federal Arbitration Act governs section 12. For any dispute not subject to arbitration, you and we agree to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois. If you are a consumer, this does not deprive you of the protection of the mandatory consumer-law rules of the country where you live, or of your right to bring proceedings there where your local law gives you that right.

14. Changes to these terms

We may update these terms as the product evolves. We'll post the new version here with a new date. If a change is material, we'll give you at least 30 days' notice by email or in the app before it takes effect, and your continued use after that means you accept it. If you don't accept a change, you can close your account before it takes effect, and we'll refund any period you've paid for but won't use. Changes never apply retroactively to a dispute that already exists between us.

15. Ending this agreement

You may stop using Skip/Listen and close your account at any time. We may suspend or terminate your access if you materially breach these terms, if we're required to by law, or if we discontinue the service. When your account ends, your licence to use our content ends with it, and we'll handle your data as described in the Privacy Policy. Sections 5, 6, 9, 10, 11, 12, 13, and 16 survive the end of this agreement.

16. General

17. Contact

General questions: hello@skiplisten.com. Legal notices, copyright concerns, and arbitration opt-outs: legal@wispmade.com. WispMade LLC, Illinois, USA.